SHIPPING & RETURNS

Shipping Policy

At QRF APPAREL CO, we strive to provide a seamless shopping experience for our customers. Orders are typically processed within [number] business days of receiving payment, with processing for orders placed on weekends or holidays occurring on the next business day. We offer both standard and expedited shipping options, with shipping costs calculated at checkout based on the destination and chosen shipping method.

Estimated delivery times are as follows: Standard Shipping takes approximately [number] business days, and Expedited Shipping delivers within [number] business days. Please note that these are estimated times, and actual delivery may vary.

For our international customers, we offer shipping to select countries. Shipping costs and delivery times vary by location, and customers are responsible for any customs duties or taxes imposed by their country.

Once an order has been shipped, customers receive a shipping confirmation email containing a tracking number for their convenience. This allows them to monitor the progress of their shipment.

While we strive to ensure timely delivery, QRF APPAREL CO. is not liable for shipping delays caused by external factors such as weather, natural disasters, or carrier delays. Customers are also responsible for providing accurate shipping information, and we encourage a thorough review of the provided address before completing the purchase.

In cases where a package is marked as delivered but not received, customers are advised to check with their local postal service and neighbors. If the issue persists, our customer service is available to assist.

Please note that additional shipping charges may apply for reshipment if a package is returned due to failed delivery attempts or an incorrect address provided by the customer.

To inquire about shipping-related matters, customers can reach out to our customer service. For any changes or updates to our shipping policy, we reserve the right to modify it at any time.

Return & Exchange Policy

At QRF APPAREL CO, we value your satisfaction with our products and aim to make the returns and exchanges process as straightforward as possible. We accept returns and exchanges within [number] days of the purchase date. To qualify, items must be in unworn condition, with original tags attached, and accompanied by the original receipt.

Should you need to return or exchange an item, simply contact our customer service team, and they will provide you with instructions on how to proceed. Please note that QRF APPAREL CO reserves the right to deny a return or exchange if the item does not meet our specified criteria.

Refunds will be issued in the original form of payment, and we strive to process returns within [number] days. It's important to bear in mind that shipping and handling fees are non-refundable. If you receive a defective or damaged item, please notify our customer service within [number] days of receiving the product. We will guide you through the return process, and a replacement or refund will be issued accordingly.

For size exchanges, please contact our customer service, and we will do our best to accommodate your request, subject to availability. Cancellations can be made within [number] hours of purchase, but once an order has been processed for shipping, it cannot be canceled.

Our commitment to customer satisfaction extends internationally. However, international customers should be aware that they may be subject to customs duties and taxes, for which QRF APPREL CO is not responsible.

We respect your privacy, and our handling of your personal information is outlined in our privacy policy. For any inquiries or concerns regarding returns and exchanges, please don't hesitate to reach out to our customer service team.

As we continuously strive to enhance your shopping experience, please be aware that QRF APPAREL CO. reserves the right to update or modify our returns and exchanges policy at any time.